“Proven Track Record”

MendSoft is designed by people who have decades of experience in the service and repair industry and designing systems for just such businesses.

Our dedication to this industry is reflected in the product. We have designed a system to give you unprecedented access to your data and at the same time allow everyone else of your choice the access to the system eliminating any possibility of something falling through the cracks.

We have been there. We know what works in a service and repair business and what does not. MendSoft brings to you our experience while still allowing you the facility of configuring it to suit your needs.
 
Date: 23 Feb, 2012  


About Us

MendSoft is a privately held company, located in Edgewood Maryland, incorporated as LLC.

MendSoft, LLC was started by three veterans of the service business with a proven record of utilizing information systems in boosting productivity, enhanced analytics, and standards compliance and not to mention increased revenue. MendSoft’s predecessor system, to which all three contributed in various capacities, proved that a software product in a repair business can be an asset and a profit-making device, instead of merely an expensive gadget to record what is on paper.

Lloyd Shue is the CEO of the company. He is a former service engineer with Olympus America who took his expertise and experience to create a rival repair business called Fiber-Tech Medical, Inc. Fiber-Tech Medical grew to fourteen branches across US, Canada and Europe until it was bought by GE Medical Systems.

Shahid Mahmud is the CTO of the company who came in contact with the other two principals of the company when Lloyd Shue engaged Mr. Mahmud’s IT company to design a software system for Fiber-Tech Medical. Mr. Mahmud designed and then managed the development of the software system which played a vital role in Fiber-Tech’s success. He is a former air force pilot and during his twenty long years in the IT field has worked for the US government, US armed forces, State of Maryland and many reputable commercial organizations including Fortune 500 companies, mainly as a consultant. His specialty is software design, project management and software and testing quality assurance.

Tasaduq Hussain has been the Project Manager of MendSoft from the very beginning starting in December 2002. His tireless work and intellectual input has been a great source of inspiration for all those who work along with him. He is a professional developer who has now dedicated himself to project management for his company Descon IT24 contracted to develop the MendSoft system.
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