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Date: 20 May, 2012  


Business Benefits


Reduced Training Time
MendSoft’s failure to repair automation means less reliance on individual technicians to make decision, thereby reducing time from estimate to repair and delivery back to customer.

Analyze data for trends
If you are a sub-contractor to an OEM, raise your stature by providing data and trends on failures and types of failures.

Increase sales and revenue
By selling your customer the access to MendSoft and locking them into the repair process, you ensure longevity of the relationship and more referrals.
Provides an on-demand tool in the hands of your sales staff to make accurate quotations and refer to an account history

Improve Productivity
Virtually paperless environment helps speeds the process, eliminating errors and omissions, thereby helping you increase your revenue.

Improved Customer Satisfaction
With consistent service and repair process, gain your customer’s trust and loyalty. MendSoft lets the customer have a view of your business related to their equipment you service.

Bring business partners in the loop
No more faxes, calls and voice mail messages. Get all your salespeople, branches, customers and sub-contractors in the loop through customized access for each kind of user.

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