Work Order Processing
Collaborative work order processing throughout the repair cycle. From receiving to shipping information is updated as the repair process moves along.

Multifaceted access
Allow your customers, salespeople and sub-contractors to access information based upon their interest

Multi-level Customer setup
Set up one customer with multiple sites or a broker as your client with multiple ship to sites

Contracts
Set up contracts for warranty, T&M and After Sales Service

Analytics
Detailed reporting to identify and capture trends in failure and repairs

Standardization
Set up your failure to repair combinations to standardize your business

Archive
Comprehensive historical data on each repair instance available on demand

Configurable workflow
Set up individual workflow for each branch and each type of the product repaired

QuickBooks Interface
Save time on double entry. Automatically update customers and post invoices in Quick Books.

Multi-language and Multi-currency
Use it around the world with language and currency specific to a branch

No special hardware to run the system
Yes you heard that right! All you need is your desktop with a high-speed Internet connection to get you running your service and repair business in MendSoft