Because in spite of being bundled as ‘Service and Repair’ organizations, each company is different depending up what it services and repairs. Most of the small accounting packages treat service and repair as an afterthought and offer a sales order variant as a service work order. That is not enough.

On the other hand, a real service and repair company operates more like an extension of a manufacturing company than a supplier organization. As such, typical supply chain management systems are often negligent of the special needs of the service and repair organizations.

So when service and repair companies evaluate different software system, they ask why MendSoft.

The answer is our focus and our specialty. MendSoft is made by people who came from the service and repair background. MendSoft provides the depth in data gathering and functionality specific to service and repair business. This depth helps a company improve its customer satisfaction rating which is another name for improved sales.